EXPLANATION OF FEES

A non-refundable travel consulting fee is required for all services provided by Cline & Co Travel Consulting. Fees are discussed during the complimentary consultation and cover personalized itineraries, hotel reservations, contact with suppliers, transportation coordination and often other necessities required to formulate and execute the perfectly curated itinerary. Travel planning involves expertise, time and expense and therefore if a trip is cancelled fees may not be used on a future itinerary of a different nature. Cline & Co offers professional services for discerning travelers that want their planning and travel experience to be seamless and stress free.

CANCELLATION POLICIES

All suppliers have their own cancellation policies, which apply to your booking. Should a cancellation become necessary you must inform Cline & Co. in writing via email. You will receive a confirmation of such. Different suppliers, airlines, cruise lines, DMCs and hotels have different cancellation and refund policies. Cline & Co is not responsible for a supplier’s failure to pay a refund.

CANCELLATION AND REBOOKING FEES

Depending on the complexity of the travel arrangements a cancellation fee starting at $50 per person per itinerary may be imposed. This will be addressed before deposits are accepted and cancellation fees will be quoted. Re-booking fees may be assessed at a rate of 50% of the original fee for the same itinerary.

BASIS FOR APPLICATION OF FEES

When travel reservations are cancelled and possibly re-booked there is time involved just as there was to book the travel initially. Cline & Co works with a small selected clientele in order to provide excellent service before, during and after travel. These fees are necessary to continue to deliver the level of service our clients expect and deserve. These fees are in addition to any cancellation fees, penalties or other charges that may be due to the suppliers of contracted travel services provided in their own terms and conditions.